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You Have a Question?
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Have questions, need assistance, or want to share feedback? Our dedicated customer support team is ready to assist you. Reach out to us through our contact form or email, and we’ll respond promptly to your inquiries.
Address
23441 Jeddah, Saudi Arabia
contact@tismpro.sa
Phone Number
920005662
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FAQ
Here are some answers to Frequently Asked Questions.
Where are your fuel stations located?
We currently operate in various locations across Saudi Arabia. Visit our Google Maps listing or contact us to find the nearest station.
What services do your petrol stations offer?
In addition to fueling, our stations offer mini-marts, clean restrooms, and in some locations, car wash services.
How can I place an order?
You can place orders directly on our website or contact our sales team via WhatsApp or phone.
What payment methods do you accept?
We accept Mada, Visa, Mastercard, and cash on delivery (COD) in select regions.
How long does delivery take?
Delivery usually takes 2–5 working days within Saudi Arabia, depending on your location.
What devices are compatible with your cables and chargers?
Our products are compatible with most Android and iOS devices that support USB-C or Quick Charge standards.
Are TISMpro smart locks compatible with all doors?
Yes, our smart locks are designed to fit most standard doors. If you’re unsure, feel free to contact us for compatibility assistance.
How secure are TISMpro smart locks?
Our smart locks use advanced encryption, biometric recognition, and anti-theft technology to ensure maximum security.
Can I install the smart lock myself?
Most of our smart locks come with an easy installation guide. However, professional installation is recommended for best results.
Are your chargers safe for all mobile devices?
Yes, our PD33W fast chargers support major fast-charging protocols like PD3.0, QC3.0, SUPER VOOC, PPS, and more. They’re built with safety chips to prevent overheating and overcharging.
Do your cables support both charging and data transfer?
Absolutely. Our Type-C to Type-C cables support 60W fast charging and up to 480Mbps data transfer speed.
How can I contact customer support?
You can reach us through the contact form on the website, call us directly, or message us on WhatsApp for fast assistance.